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Get and give help

Immediate support

If you are in distress or are experiencing a mental health crisis and require emergency support:

  • On campus: Call Campus Security at 905.721.8668 ext. 2400 or 905.721.3211.
  • Off campus: Call 911. 
  • Suicide crisis helpline: Call or text 988 toll-free, anytime.  

Support and resources

Self-help resources

Self-help resources

Access resources for self-directed care.
Employee Assistance Program

Employee Assistance Program

TELUS Health provides free, immediate and confidential assistance for any work, health or life concern.

The Employee Assistance Program (EAP) provider, TELUS Health, provides free, immediate, and confidential assistance for any work, health or life concern.

The EAP is available 24/7/365 to employees and their dependents by calling 1.844.671.3327 or via the TELUS Health One app.

For more information, visit the university's Employee Assistance Program web page.

Distress Centre Durham

Distress Centre Durham

Access the 24-hour telephone helpline service.
Distress Centre Durham provides support for any issue, feeling or problem that impacts your sense of well-being. This free and confidential helpline is available 24/7/365 by calling 1.800.452.0688.
Durham Mental Health Services

Durham Mental Health Services

Support for individuals and families with mental health concerns.
Durham Mental Health Services provides services and supports to individuals and families who are living with mental health concerns. For free and confidential crisis services, available 24/7, call 1-800.742.1890.

How to give help: Providing support

Faculty, employees or leaders are in key positions to observe warning signs that may indicate a colleague, team member, or student needs assistance. Review the resources below to learn how to provide support.

Supporting students

Supporting students

Visit Student Life's Supporting Student Mental Health website.
Leaders supporting their team

Leaders supporting their team

Resources for leaders to help with wellness at work.
Support a colleague

Support a colleague

Guidelines to help support a colleague’s mental health and well-being.
More Feet on the Ground

More Feet on the Ground

This course prepares faculty and staff to support students experiencing mental health concerns.