Workplace Skills

January 2026

• January 16 - AI Prompt Engineering
  Date:January 16, 2026
  Time: 8:30 a.m. to Noon
  Location: Virtual
  Audience: Employees
  

   

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  Artificial intelligence (AI) tools such as ChatGPT, Google Gemini, and Microsoft Copilot can be used in a business setting to generate text that is unique, thorough, and highly effective at communication. In response to your written prompts describing what you require, these tools can quickly summarize information, generate ideas, solve problems, participate in conversations, and engage in a wide range of other purposes, enabling you to save time designing and developing text-based content. In order to achieve these goals, you must learn how to tell AI tools what you want in the right ways through prompt engineering.

  This course teaches how to create well-structured instructions for Generative AI tools that generate usable results.  Along the way, participants will learn about key ethical and organizational factors that need to be considered when using AI-generated content.

  LEARNING OBJECTIVES

  Participants will gain practical skills to:

  • Select and use a generative AI tool to create text from prompts.
  • Use prompt-engineering techniques to optimize text generation for your specific needs.
  • Implement text generation in a business setting.
     

  WHO SHOULD ATTEND

  This course is designed for people who want to develop the skills needed to put generative AI-based text-generation tools to work in their own tasks and workflows.

   

  WHAT YOU WILL LEARN

  Module 1: Using AI to Generate Text Generating Text Selecting an Appropriate AI Text-Generation Tool   Module 2: Getting the Text You Want Using Foundational Prompt-Engineering Techniques Using Advanced Prompt-Engineering Techniques   Module 3: Implementing Text Generation in a Business Setting Solving Business Problems Using AI-Generated Text Addressing Ethical Concerns

February 2026

• February 13 - Intro to AI for Professionals
  Date: February 13, 2026
  Time: 8:30 a.m. to Noon
  Location: Virtual
  Audience: Employees
  

   

  REGISTER

   

  This session will enable you to describe the fundamentals of AI and generative AI, generate text, code, images, video, and audio using generative AI; identify the challenges of generative AI; and implement organizational strategies for generative AI.

  This course equips employees with the knowledge to leverage generative AI technologies in their workplace. This course covers key concepts around how generative AI systems work, including the basics of machine learning models and natural language processing. It also highlights practical applications such as content creation and process automation.

  Organizations adopt this knowledge to drive innovation, enhance efficiency, and maintain competitive advantage by automating complex tasks and generating insights from large data sets.

  Tailored to non-technical leaders, this course is crucial for strategic decision-making and knowing how to best implement AI-driven solutions.

  LEARNING OBJECTIVES

  Participants will gain practical skills to:

  • Describe what generative AI is and how it relates to and can benefit organizational functions.
  • Identify potential risks and challenges of implementing generative AI in an organization.
  • Develop a milestone plan of key steps and becoming a generative AI–driven organization.
     

   

  WHAT YOU WILL LEARN

  Module 1:  AI Fundamentals AI terms and concepts Generative AI terms and concepts   Module 2: Solving Business Problems with AI-Generated Content Generating text using AI Generating images and video using AI Generating audio using AI   Module 3: Generative AI Challenges Shortcomings Ethical risks Business concerns   Module 4: Business Strategies for Implementation Best practices for implementation Measuring and evaluating results