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FutureReady! Artificial Intelligence Training FAQS

  • What is Future Ready! Artificial Intelligence Training?
    Future Ready! Artificial Intelligence Training is a learning program designed to help Ontario Tech employees build foundational understanding of AI and learn how to use approved or university-supported tools responsibly, safely and effectively in everyday work.
  • Who is this training for?
    This training is designed for Ontario Tech employees across a range of roles and experience levels. No prior AI knowledge is required.
  • Why is the university offering this training?
    AI tools are becoming more common in workplace settings. This training helps employees understand what AI can and cannot do, how AI may support daily work, and how to use it responsibly while protecting privacy, data and institutional information.
  • What modules are included?

    The training is expected to develop gradually, beginning with generative AI basics and moving toward prompting and responsible use, AI in familiar software tools, and emerging topics such as agentic AI. 

    Modules and resources will be updated and shared as they become available.

  • Do I need to be an AI expert?
    No. The training starts with foundational concepts and is intended to build baseline fluency and confidence.
  • Is this training mandatory?
    The training is highly encouraged to support AI literacy and responsible use in the workplace. Participation expectations may vary by role, unit or future rollout plans.
  • Can I complete the training at my own pace?
    Yes. The modules are designed to be self-directed and can be completed at a time that works for you, subject to any timelines or expectations shared by HR or your unit.
  • Which AI tools are approved?
    Training will reference approved or university-supported AI environments, including Microsoft Copilot and Google Gemini where appropriate. Employees should follow ITS and university guidance on approved tools and access.
  • Can I use free AI tools for work?
    Consumer or free AI tools should not be used with personal, confidential or sensitive university information. Employees should use approved or university-supported tools and environments and follow current guidance from ITS, Privacy and the university.
  • What if the AI tool I want to use is not listed?

    If a tool is not listed as approved or university-supported, employees should not use it with personal, confidential or sensitive university information. AI tools may need to be reviewed for privacy, security, procurement, data protection, IP, vendor terms and other considerations before they can be recommended for university work.

    To ask about a tool or request a review, contact:

    [Insert review pathway/contact]

  • Are all AI tools protected in the same way?
    No. Different tools and license types may have different privacy, data protection, IP and vendor responsibility terms. Employees should follow university guidance and use approved or university-supported tools and environments for university work.
  • Can I use ChatGPT?
    Employees should follow current university guidance on approved tools and use cases. Consumer/free AI tools should not be used with personal, confidential or sensitive university information. If ChatGPT or another AI system is available through an approved university arrangement, employees must still follow privacy, data-use, human oversight and decision-support guidance.
  • Why do AI tools need to be reviewed?
    AI tools can differ in how they handle data, whether user inputs are used for model training, where information is stored, what contractual protections apply, how outputs may be used, and whether the vendor accepts responsibility for certain risks. Review helps ensure tools are appropriate for university work before they are recommended.
  • Can I enter student or employee data?
    Employees should not enter personal, confidential or sensitive university information into AI tools unless they are using an approved environment and the use is appropriate. Employees should follow current university privacy, data-use and platform guidance.
  • Can AI make decisions for me?
    No. AI can support drafting, summarizing, organizing information or analysis, but humans remain responsible for decisions, final outputs and actions. AI should not be used for automated final decision-making that has legal, financial, academic, employment, human rights or other consequential impacts on individuals.
  • Do I need to check AI-generated content?

    Yes. AI-generated outputs can be inaccurate, incomplete, biased or misleading. Employees are responsible for reviewing and validating outputs before using them.

    Employees should also review AI-generated content for appropriateness, copyright/IP concerns, privacy considerations and alignment with university expectations before using, sharing or publishing it.

  • How is privacy being considered?
    Privacy and security are core parts of the training. AI tools and vendors are being reviewed for issues such as data ownership, personal information, sensitive data handling, security, access controls, retention, deletion and whether institutional data may be used to train models.
  • How does this relate to the student GenAI literacy module?
    The employee training builds from an existing GenAI literacy foundation already available to Ontario Tech learners. The student-facing module focuses on helping learners understand how GenAI functions, evaluate when and how to use it, assess the quality of outputs, and apply practical strategies in academic work. The employee version adapts those same principles for workplace and administrative tasks, approved tools, privacy and security expectations, and responsible employee use.
  • Will the employee training be the same as the student module?
    No. The employee training builds from the same GenAI literacy foundation, but it is being adapted for workplace use. The employee version focuses more on workplace use cases, approved university-supported tools, privacy and security, institutional data, human accountability and practical examples relevant to Ontario Tech roles.
  • How does this apply to my role?
    Each module includes practical examples and use cases relevant to a range of university roles to help employees translate learning into action.
  • Will there be additional or advanced training?
    Yes. This program is intended to provide a foundation, with additional sessions and resources planned to support continued learning as generative AI and agentic AI capabilities continue to evolve.
  • Where do I go for help?

    For questions about the training program, contact:

    hrtraining@ontariotechu.ca

    For technical questions about platform access, contact:

    itservices@ontariotechu.ca

    For privacy or data-use questions, contact:

    accessandprivacy@ontariotechu.ca