Employee Family Assistance Program
Your Employee Family Assistance Program (EFAP) is facilitated by LifeWorks. LifeWorks is a confidential service that employees and their dependents can count on 24-7 and has been designed to help manage and prevent challenges.
View the accordion folders below for information about EFAP counselling and well-being supports and services.
Stay tuned for something new!
Coming soon: All full time and limited term employees will have access to LifeWorks Essentials. Essentials is a digital wellbeing solution designed to assist you on your wellbeing journey. This add-on to our existing EFAP program will help to create a healthier and happier you!
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What is an EFAP?
The EFAP provides faculty and staff and their dependents quick access to confidential counselling and support services.
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How confidential is the program?
Neither your employer nor your co-workers will have any knowledge of your voluntary request for assistance. In fact, no information regarding your participation in the EFAP can be given to any individual or organization without your consent, except as required by law.
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What does your EFAP provide?
EFAP Provides:
- 24-hour, seven-day-a-week toll-free access.
- An advisor to help you choose which path to take (e.g. counsellor, legal advisor, accountant or community resource).
- Complete confidentiality.
- Discrete, off-site convenient locations across Canada
- Extensive information on various community services and support groups, as well as a willingness to research a wide range of problems to assist each individual with their varied and unique situation.
- Highly trained and experienced professionals.
- Lawyers for legal advice, accountants for financial advice, and an extensive network of counsellors to assist with emotional concerns.
- Professionals who deal with elder-care and child-care concerns.
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How to contact EFAP:
You can speak in confidence with an EFAP advisor by calling 1.844.671.3327, or visit workhealthlife.com to access the website.
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How to access the site and get started:
Visit workhealthlife.com to find EFAP services and tools. To register, please follow these steps:
- Select Register at the top of the workhealthlife.com page.
- Type Ontario Tech University in the search box and select Search.
- Select Ontario Tech University
- You will be prompted to create a unique profile with a username and password.
Once you have registered, you are able to quickly book services and have access to the online programs using your login credentials.
Mobile phone users will be directed to the My EAP app.
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How to register for EFAP Orientation session:
New to Ontario Tech or wanting to refresh your knowledge of the supports and services available through LifeWorks, our EFAP?
Register now for a live orientation webinar by clicking here!
- Looking for more EFAP resources?