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Employee Family Assistance Program

Your Employee Family Assistance Program (EFAP) is facilitated by Morneau Shepell.

What is an EFAP?

The EFAP provides full-time continuing faculty/staff, sessional lecturers, post-doctoral fellows and their dependents quick access to confidential counselling and support services.

How confidential is the program?

Neither your employer nor your co-workers will have any knowledge of your voluntary request for assistance. In fact, no information regarding your participation in the EFAP can be given to any individual or organization without your consent, except as required by law.

What does your EFAP provide?

  • 24-hour, seven-day-a-week toll-free access.
  • An advisor to help you choose which path to take (e.g. counsellor, legal advisor, accountant or community resource).
  • Complete confidentiality.
  • Discrete, off-site convenient locations across Canada
  • Extensive information on various community services and support groups, as well as a willingness to research a wide range of problems to assist each individual with their varied and unique situation.
  • Highly trained and experienced professionals.
  • Lawyers for legal advice, accountants for financial advice, and an extensive network of counsellors to assist with emotional concerns.
  • Professionals who deal with elder-care and child-care concerns.

You can speak in confidence with an EFAP advisor by calling 1.844.880.9142, or visit to access the website.

How to access the site and get started:

Visit to find EFAP services and tools. To register, please follow these steps:

1. Select Register at the top of the page.

2. Type Ontario Tech University in the search box and select Search .

3. Select Ontario Tech University .

4. You will be prompted to create a unique profile with a username and password.

Once you have registered, you are able to quickly book services and have access to the online programs using your login credentials.

Mobile phone users will be directed to the My EAP app.

For more information about the EFAP, please visit the Morneau Shepell website.