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Professional development programs

Please look through the program offerings for 2019-2020!

If you are seeking more information about the facilitators of a particular course, please visit the Speaker bios page. 

Note:

  • This year we will have two different signup periods for the course offerings: one in September and one in January. We will notify you when each signup period opens. 
  • If you know in advance you are not able to attend the session, please let hrtraining@uoit.ca know as soon as possible. If you provide less than 48 hours' notice or do not show up on the day of the session, your department will be charged a $50 fee. If you are unable to attend due to a family emergency or personal illness, contact hrtraining@uoit.ca

September

  • Intro to OneNote

    Date: Thursday, September 26
    Time: 9:30 a.m. to 12:30 p.m.
    Target audience: All faculty and staff

    This half-day Introduction to OneNote training session will provide participants with a good working knowledge of OneNote's features and capabilities.

    Learn how to:

    • Creating and Managing Notebooks.
    • Working with Sections and Pages.
    • Handling Text and Handwritten Notes, Tables, Audio and Video Notes, and Hyperlinks.
    • Inserting Images and Screen Clips.
    • Attaching Files or Pages from a File.
    • Adding Tags.
    • Searching in OneNote.
    • Sending to OneNote.
    • Emailing a new note to OneNote.
    • Adding tasks to Outlook.
    • Sharing Notebooks.
    • Changing Synchronization Settings.

    Facilitator:

    • Simone Lee Hubers, BA (Hons.), Learning Curve

    Register


October

  • Minute Taking Skills - NEW

    Date: Thursday, October 3
    Time: noon to 4 p.m.
    Target audience: All faculty and staff 

    More and more minute taking skills are in demand in today’s fast-paced work world. Companies that have individuals with these skills ensure reliable and accurate minutes that outline individual responsibilities and deadlines, provide accountability structures for management follow-up and save time by limiting everyone attending repetitious meetings.

    Learn how to:

    • Produce professional minutes quickly.
    • Prepare for a meeting, conduct yourself as a meeting minute taker and to follow-up effectively.
    • Understand the accountability of the minute taker and successful collaboration with the meeting chairperson.

    Facilitator:

    • Diana Kawarsky, MA, CCP, President, The Soft Skills Group

    Register

  • Campus Connected

    Date: Tuesday, October 8
    Time: 1 to 3 p.m.
    Target audience: All faculty and staff 

    Campus Connected is a movement aiming to connect the members of our campus. It is an attitude of caring and kindness and it is about listening for understanding, with empathy and without judgment.

    Why is Campus Connected important?

    Lack of social connection is a common theme that contributes to the challenges experienced by university students. Students in need of connection can feel profound loneliness, isolation, shame, and fear of being judged negatively. Similarly, the lack of connection also contributes to staff and faculty’s compromised well-being.

    How would I benefit from becoming involved with Campus Connected?

    Research supports that helping others benefits the helper. Voluntarily giving help to others protects our overall physiological health and emotional well-being.

    Displaying a symbol of Campus Connected (stickers and buttons) means:

    • I care about you.
    • I will listen to you.
    • I will try to help you.

    What is it not?

    It is not providing professional counseling support for distressing and crisis situations. In these situations, refer to professionals (will be discussed in the Campus Connected sessions). 

    Facilitator:

    • Jeremy Greenberg, Mental Health Counsellor (psychotherapist)

    Register

  • Powerful Presenting

    Date: Thursday, October 10
    Time: 9 a.m. to 4 p.m.
    Target audience: All faculty and staff 

    In this highly interactive workshop, you will learn two important elements for presenting your ideas powerfully — a powerful message and a powerful speaking style. You will have the chance to apply the principles that you learn to your own presentation and receive feedback throughout the workshop.

    Power messaging

    Organize and express your ideas clearly, so that the intended meaning of your message is interpreted quickly, easily, and accurately. Next, you will learn how to create a compelling, persuasive message that moves your audience to action.

    Power delivery

    You want your presence as a speaker to be a positive factor in achieving success with your message, and not a limitation. This module focuses on making you a confident, engaging, and credible speaker whether you are speaking to one person or a hundred people. Learn to leverage the natural strengths in your speaking style and strengthen your weaker points, and create a presence that instills trust, captivates your audience, and leaves a positive, lasting impression.

    Learn about:

    Power messaging

    • Define your result, your target audience, and any important secondary audiences.
    • State your central point clearly.
    • Organize the flow of your ideas, so that your central point is strongly supported.
    • Provide the right amount of relevant detail required by your audience.
    • Avoid over-complicating the message with unnecessary technical jargon, buzzwords, euphemisms, hyperbole, and general, abstract, vague language.
    • Check your assumptions that can lead to misinterpretation and misunderstanding.
    • Understand how to identify the important decision-making drivers influencing your audience.
    • Position key points of the message to connect immediately to those motivating drivers.
    • Anticipate constraints for the audience and overcome possible objections or resistance.
    • Identify and close any credibility gaps that may exist for your audience.
    • Select data, examples, and stories strategically to add interest, credibility, and clarity for the audience.
    • Create a strong opening and closing to start and end on a powerful note.

    Power delivery

    • Use visual, vocal, verbal techniques strategically to engage an audience, establish credibility, and make key points of the message memorable.
    • Analyze video clips to see how skilled business presenters are using visual, vocal, and verbal techniques to strategically strengthen their delivery.
    • Analyze your own individual strengths and how to leverage them effectively.
    • Determine how to minimize or compensate for any distracting behaviours that may erode the effectiveness of your delivery.
    • Manage your nerves so that your clarity and credibility are not lost.

    Note: If you have taken Power Messaging and Power Delivery (formerly called Powerful Speaking Style) you may not want to take Powerful Presenting.

    Facilitator:

    • Mila Naimark, Clockwork Talk

    Register

  • Deep Diversity: Creating a More Inclusive Workplace

    Date: Thursday, October 17
    Time: 9 a.m. to 4 p.m.
    Target audience: All faculty and staff

    What if our interactions with those different than us are strongly influenced by things happening below the radar of awareness, hidden even from ourselves? Based on research and neuroscience, we'll explore prejudice as an unfortunate but normal part of the human experience due to reasons of both nature and nurture, and then take a look at what we can each do about that. 

    You will learn:

    • How to use the Deep Diversity* framework, along with the four pillars of Emotions, Bias, Tribes, and Power, to help understand and uncover systemic discrimination within organizations and society at large.
    • What skills we need to develop and actions we need to take to keep moving towards creating an equitable and inclusive workplace.
    • What a personal development plan would look like, and how you can be a change agent.

    * Deep Diversity: Overcoming Us vs. Them is a book by Shakil Choudhury.

    Facilitator:

    • Shannon Thompson, Conflict Management Expert

     Register

  • Mastering the Mental Game

    Date: Thursday, Oct 24
    Time: 9 a.m. to noon 
    Target audience: All faculty and staff

    A highly interactive, immensely practical session to help people grow and succeed in the new game of constant change and overwhelming distraction. The session will focus on four main categories: practicing mindfulness, recharging mind and body, fostering a positive mindset, and practicing daily rituals and routines.

    Together we will find:

    • Higher engagement and more energy.
    • Greater resilience to stress, overwhelm and adversity.
    • Better focus and mental discipline.

    Learn how to:

    • Understanding the proven benefits of mindfulness and why it is now embraced by leading corporations and professional sports as a legitimate strategy to reduce stress and increase performance.
    • Practice and apply mindfulness techniques.
    • Use recharge strategies to maximize energy and reduce burnout at work.
    • Apply the basic rest-activity cycle to work with your energy, not against it.
    • Apply a practical balance exercise that can help busy people carve out more time for their passions and themselves.
    • Use best practices of attention management to foster a positive, productive attitude.
    • Replace negative, stress-inducing self questions with constructive, positive self questions.
    • Review the daily routines and rituals of high performers, and craft a daily routine/ritual that will help you reduce stress and show up the way you want to.
    • Use tips and best practices to create windows of high-quality, 'decontaminated' time to think and reflect.

    Facilitator:

    • Doug Heidebrecht, BCom

    Register

  • Conducting Effective Meetings - NEW

    Date: Thursday, October 31
    Time: 1 to 4 p.m.
    Target audience: All faculty and staff

    From meetings with clients to those involving business development, internal practice groups or a transaction, the challenge of hosting a meeting is to manage it as effectively and efficiently as possible.

    This workshop will help you learn the techniques and strategies necessary to run highly effective meetings. Learn chairing skills and how to identify the most common meeting pitfalls, in-meeting disagreements, and undisclosed agendas. Enhance your meeting skills today for more productive meetings.

    Learn how to:

    • Run meetings that always end early.
    • Create meeting decision-making tools to always keep your meetings moving forward.
    • Better understand the need for diversity and be able to work with different work styles.

    Facilitator:

    • Diana Kawarsky, MA, CCP, President, The Soft Skills Group

    Register


November

  • Project Management (two days)

    Date: Thursday, November 21 and Friday, November 22
    Time: 9 a.m. to 4 p.m.
    Target audience: All faculty and staff

    This two-day session creates a greater knowledge of the basic concepts and functions of project management, and their integration into a coherent project management framework. It is created for those who are interested in further developing their project management skills, and/or those who have managed projects without formal structure and little to no training. 

    Participants will use actual projects to apply their new skills immediately. The emphasis throughout the course is on making project management easy to understand and apply in the workplace. This course will allow project managers to identify and eliminate critical pitfalls and establish consistent project success.

    Participants will gain a basic understanding of the Project Management Body of Knowledge (PMBOK®) as defined by the Project Management Institute (PMI). Earn one Professional Development Unit (PDU) for every hour of this session.

    Note: You must be able to attend both days of this session.

    Learn how to:

    • Define the project problem and establish specific and measurable targets.
    • Scope a project and break down the work.
    • Schedule projects and manage time.
    • Apply planned value, earned value and the actual cost to your project.
    • Carry out effective project meetings.
    • Find, analyze and properly plan for project risks.
    • Establish milestones and assess project progress.

    Facilitator:

    •  Anita Brisson, PMP, CLSSBB

    Register

  • Canadian Centre for Diversity and Inclusion (CCDI) Community of Practice

    Date: Tuesday, November 26
    Time: 8:30 to 11 a.m.
    Target audience: All faculty and staff

    The Truth and Reconciliation Commission put forward 94 recommendations of things Canadians could do to work toward reconciliation with our Indigenous peoples. But what role do employers have in reconciliation? CCDI is pleased to host a Circle for Reconciliation which will take participants through the Commission’s recommendations related to the workplace, share locally relevant issues around Indigenous inclusion, and provide examples of ways employers can work toward true meaningful reconciliation.

    Register

  • Coaching Skills for Managers - NEW

    Date: Thursday, November 28
    Time: 9 a.m. to noon 
    Target audience: All faculty and staff

    In highly quoted research by Google on what makes an effective manager, the number one directive among all others is: Be a good coach. Technical expertise ranked dead last.  

    This interactive workshop will help you develop your coaching skills and break down the "how to coach process." 

    Learn how to:

    • Take a strengths-based approach.
    • Ask powerful questions.
    • Practice powerful listening for what is underneath the words.
    • Use five steps in guiding a conversation for staff development and performance. 

    Facilitator:

    • Shannon Thompson, Conflict Management Expert

    Register


December

  • Campus Connected

    Date: Tuesday, December 3
    Time: 1 to 3 p.m.
    Target audience: All faculty and staff 

    Campus Connected is a movement aiming to connect the members of our campus. It is an attitude of caring and kindness and it is about listening for understanding, with empathy and without judgment.

    Why is Campus Connected important?

    Lack of social connection is a common theme that contributes to the challenges experienced by university students. Students in need of connection can feel profound loneliness, isolation, shame, and fear of being judged negatively. Similarly, the lack of connection also contributes to staff and faculty’s compromised well-being.

    How would I benefit from becoming involved with Campus Connected?

    Research supports that helping others benefits the helper. Voluntarily giving help to others protects our overall physiological health and emotional well-being.

    Displaying a symbol of Campus Connected (stickers and buttons) means:

    • I Care about you
    • I will Listen to you
    • I will try to Help you

    What is it not?

    It is not providing professional counseling support for distressing and crisis situations. In these situations, refer to professionals (will be discussed in the Campus Connected sessions). 

    Facilitator:

    • Jeremy Greenberg, Mental Health Counsellor (psychotherapist)

    Register

  • The 4 Rs of Conflict Management/Understanding People Styles

    Date: Thursday, December 5
    Time: 9 a.m. to 4 p.m.
    Target audience: All faculty and staff

    Many of us tend to fear conflict, but when approached consciously it is an opportunity for personal and organizational growth. This interactive workshop will provide insight into what causes conflict, how to understand yourself and others, and how to move forward to resolution.  With practice, these skills and insights can increase trust and harmony in the workplace. 

    Learn how to:

    • Understand the four Rs of conflict management.
    • Know your conflict style.
    • Know how to listen to understand the emotions and needs underneath the conflict.
    • Craft an opening to a conversation that reduces defensiveness
    • Identify the sources of conflict, and use that information to select a response.
    • Understand and apply the steps of win-win conflict resolution.

    Facilitator:

    • Shannon Thompson, Conflict Management Expert

    Register

  • Beyond Basic Excel

    Date: Thursday, December 12
    Time: 9:30 a.m. to 12:30 p.m.
    Target audience: All faculty and staff

    This half-day Beyond Excel Basics training session will show participants how to enter, fill, format, select, hide and validate data, manage page breaks, and page set up options, work with window panes and choose status bar options.

    Learn how to:

    • Customize the status bar.
    • Switch workbook views.
    • Use zoom controls.
    • Move around, select and enter data using quick techniques.
    • Work with data validation.
    • Hide data in ranges.
    • Clear data and formats.
    • Use format painter.
    • Format cells with styles.
    • Apply conditional formatting.
    • Create ad use custom lists.
    • Use AutoFill and AutoCalculate.
    • Manage page breaks.
    • Work with page setup options.
    • Print titles, headings, and gridlines.
    • Freeze panes.
    • Split windows.

    Note: To take this course you must have basic Excel knowledge as a prerequisite.

    Facilitator: 

    • Simone Lee Hubers, BA (Hons.), Learning Curve

    Register


January**

  • Intermediate Excel

    Date: Thursday, January 23
    Time: 9:30 a.m. to 12:30 p.m.
    Target audience: All faculty and staff

    This half-day intermediate Excel training session will show participants how to save views, define range names, manage multiple sheets and workbooks, protect and monitor data, create charts and work with shapes.

    Learn how to:

    • Use Custom Views.
    • Create outlines.
    • Define range names.
    • Manage multiple worksheets and workbooks.
    • Create formulas to summarize data.
    • Monitor cells.
    • Unlock cells.
    • Protect worksheets.
    • Use paste special and paste link.
    • Create quick charts.
    • Highlight data with shapes.

    Note: To take this course, you have either attended the Beyond Basics Excel course or use Excel on a regular basis and have a good working knowledge of the application. 

    Facilitator: 

    • Simone Lee Hubers, BA (Hons.), Learning Curve
  • Intro to OneNote

    Date: Thursday, January 30
    Time: 9:30 a.m. to 12:30 p.m.
    Target audience: All faculty and staff

    This half-day Introduction to OneNote training session will provide participants with a good working knowledge of OneNote's features and capabilities.

    Learn how to:

    • Creating and Managing Notebooks.
    • Working with Sections and Pages.
    • Handling Text and Handwritten Notes, Tables, Audio and Video Notes, and Hyperlinks.
    • Inserting Images and Screen Clips.
    • Attaching Files or Pages from a File.
    • Adding Tags.
    • Searching in OneNote.
    • Sending to OneNote.
    • Emailing a new note to OneNote.
    • Adding tasks to Outlook.
    • Sharing Notebooks.
    • Changing Synchronization Settings.

    Facilitator:

    • Simone Lee Hubers, BA (Hons.), Learning Curve

February

  • Creating Positive Teams (manager version)

    Date: Tuesday, February 11
    Time: 9 a.m. to noon
    Target audience: Managers and emerging leaders

    In this workshop, we focus on how leaders can increase motivation and positivity on their teams. It seems that everyone always looks to leaders and managers to solve all the problems, but that is just not possible. Leaders need new tools to co-create solutions with their people that will motivate them to do their best work. They also need tools that can quickly turn people's focus from the negative to the positive.

    Learn how to:

    • Use the science of motivation to keep employees inspired and motivated throughout the day.
    • Find solution-focused tools that allow leaders to quickly turn people’s focus off of the negative and onto the positive.
    • Find the benefits of the solution-focused approach in the workplace.
    • Establish a solution-focused mindset and quickly turn people around to the positive with solution-focused tools and techniques.
    • Navigate solution-focused coaching questions that make it easy for leaders to implement the strategies covered in the workshop.

    Facilitator:

    • Louisa Jewell, MAPP
  • Applied Suicide Intervention Skills Training (ASIST) - New

    Date: Thursday, February 13 and Friday, February 14
    Time: 9 a.m. to 4 p.m.
    Target audience: All faculty and staff

    Applied Suicide Intervention Skills Training (ASIST) is a two-day interactive workshop in suicide first aid. ASIST teaches participants to recognize when someone may have thoughts of suicide and work with them to create a plan that will support their immediate safety. Although ASIST is widely used by healthcare providers, participants don't need any formal training to attend the workshop—anyone 16 or older can learn and use the ASIST model.

    Since its development in 1983, ASIST has received regular updates to reflect improvements in knowledge and practice, and over 1,000,000 people have taken the workshop. Studies show that the ASIST method helps reduce suicidal feelings in those at risk and is a cost-effective way to help address the problem of suicide.

    Workshop features:

    • Presentations and guidance from two LivingWorks registered trainers.
    • A scientifically proven intervention model.
    • Powerful audiovisual learning aids.
    • Group discussions.
    • Skills practice and development.
    • A balance of challenge and safety.

    Learn how to:

    • Understand the ways that personal and societal attitudes affect views on suicide and interventions
    • Provide guidance and suicide first aid to a person at risk in ways that meet their individual safety needs
    • Identify the key elements of an effective suicide safety plan and the actions required to implement it
    • Appreciate the value of improving and integrating suicide prevention resources in the community at large
    • Recognize other important aspects of suicide prevention including life-promotion and self-care

    Facilitator:

    • Scott Dempsey – Manager, Student Engagement and Equity
    • Alena Shah – Quality Enhancement Analyst
  • Campus Connected

    Date: Tuesday, February 18
    Time: 1 to 3 p.m.
    Target audience: All faculty and staff 

    Campus Connected is a movement aiming to connect the members of our campus. It is an attitude of caring and kindness and it is about listening for understanding, with empathy and without judgment.

    Why is Campus Connected important?

    Lack of social connection is a common theme that contributes to the challenges experienced by university students. Students in need of connection can feel prof